Small Business with Steve Strauss

This is our Holiday Special!  On this week's Small Business with Steve Strauss powered by Greatland podcast, we have a VERY special guest.  Learn about business from the world's all time greatest Entrepreneur. 

Direct download: Ep110-HolidaySpecial.mp3
Category:Podcast -- posted at: 10:00am PDT

Happy Holidays!  On this week's Small Business with Steve Strauss powered by Greatland podcast, we learn about branding.  Also, Steve interviews author Owen Shapiro and how to make your brand work for you.

Direct download: Ep109-Branding.mp3
Category:Podcast -- posted at: 3:00am PDT

On this week's Small Business with Steve Strauss powered by Greatland podcast Steve interviews a legend!  You may know him as Cliff from Cheers or from his appearances in every Pixar movie, but John Ratzenberger is also a tremendous advocate of Small Businesses.

Direct download: Ep108-JohnRatzenberger.mp3
Category:Podcast -- posted at: 3:00am PDT

This week's Small Business with Steve Strauss powered by Greatland podcast is about the importance of Customer Service.  

Steve interviews a customer service extraordinaire, Shep Hyken.  Shep is President of the National Speakers Association, a NY Times Best Selling Author and the Chief Amazement Officer at Shepard Presentations.  His newest book is Amaze Every Customer Every Time.  

There is also another edition of "Ask An Expert Live", where Steve takes a question from listener Richard.  He brings up a great point about Customer Service in general.  It's important to make sure we show appreciation for everyone, including businesses that help us.

Direct download: Ep107-CustomerService.mp3
Category:general -- posted at: 3:00am PDT

1